AXON ENTERPRISES LTD PRIVACY POLICY

Axon Enterprises Ltd is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy.


1. The information we collect and how we use it

When you place an order, request a quote, apply for a trade account or make an enquiry, we need to know your name and other information such as your postal address, e-mail address, telephone number and your credit card number and expiry date or bank account details etc. We gather this information to allow us to process your request. The relevant information is then used by us, our agents and sub-contractors to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general. We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. We may also wish to provide you with information about special features of our web site or any special service or products which we think may be of interest to you. We may provide this information by post, text message or email. If you would rather not receive this information please send an e-mail to sales@axon-enterprises.co.uk stating your preferences.


2. Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using the cookie.

Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.


3. How we protect your information

The Internet is not a secure medium. However we have installed a mechanism that uses digital server identities so that you can be sure that the website you access is ours. This is done by using an SSL certificate. When you access the secure pages of our site your browser will be provided with an electronic certificate confirming that you have accessed our site and all communications between your browser and the server will be encrypted. Two firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.


4. Updating your details

If any of the information that you have provided to Axon Enterprises Ltd changes (for example if you change your e-mail address, name, address, telephone number or if you wish to cancel your registration) please let us know. Please send an e-mail to sales@axon-enterprises.co.uk or by sending a letter to Axon Enterprises Ltd, Unit 3 Sigeric Business Park, Rotherwas, Hereford, HR2 6BQ.


5. Your consent

By submitting your information you give your consent to the use of that information as set out in this Privacy Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of this website will signify that you agree to any such changes. Because the Internet infrastructure is global, the information you provide may be transferred outside the European Union. However, we will continue to abide by and apply the data protection and data security laws and principles as set out by the European Union.


6. How to contact Axon Enterprises Ltd

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to sales@axon-enterprises.co.uk


7. Phone Calls

Calls are recorded for quality monitoring and training purposes


8. Disclosing your information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances below :

  • • In the event that we sell any or all of our business to the buyer
  • • Where we are legally required by law to disclose your information
  • • To further fraud protection and reduce the risk of fraud


9. Access to Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you personally. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.